Free Delivery
Price Match Promise
Great Value
Express Production
Speedy Quotes
BPMA Member

How To Order

At Lemony Bay our ordering process is simple, straight forward and hassle free, leaving you more time to grab that well deserved cuppa. We offer the most popular promotional merchandise products through our website and catalogue.

Can’t find what you’re looking for? Don’t panic. We have access to over 10,000 more products through our sourcing network to find the right product for you. Just email [email protected] or call us on 0800 689 0557 and we will be happy to help.

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Requesting your quote

Browse through our Products to see which ones catch your eye.

Once you've found the right product you can use the following ways to request a quote:

  • Instant Quote - Best if you're just looking to buy that single product.
  • Quote List - Best for adding multiple items to your quote list where you can submit them all at the same time
  • Can't find what you're looking for? Just call or email us and we'll help find you the prefect product!

Did you know? We aim to get quotes back to you within one hour from your enquiry.

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Place your order

If you are happy to proceed just simply tick the 'accept' box at the bottom of our online quote form and write the delivery address within the message section. 

Once the quote has been accepted you will receive your sales invoice for payment. You can pay via debit or credit card directly from your sales invoice or if you prefer by Bank Transfer, please note paying this way we require cleared funds before any goods are released.

We will keep you updated right through to delivery.

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Artwork approval

After placing your order it’s artwork time!

We will always provide you with high resolution visuals so you can see exactly what your artwork is going to look like on your chosen product. This is your chance to make any last minute amendments if necessary.

Products only go into production once you’ve signed off your visuals and are happy to proceed.

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Product production

After you have signed off your artwork proof via confirmation email your product goes to print! 

At Lemony Bay our aim is great customer service, so we make sure your merchandise is delivered on time and on budget.

We use the best suppliers and manufacturers in the industry, so you can rest assured your products are produced to the absolute highest standards.

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Delivery

This is the best bit, receive and enjoy your amazing new products.

At Lemony Bay it’s important that your products not only meet your expectations but exceed them to, that’s why we will contact you when they arrive to make sure you’re happy with them.

After delivery, you will be invited to leave a review telling us of your experience. We take all reviews and feedback seriously which allows us to provide you with a great service and understand any areas where we can improve.

Why choose Lemony Bay?

Our company goal is to always provide you with the highest quality
products and best customer service.

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